Updated March 13, 2023

Most orders normally ship next day or are available for pick-up next day.

a) Except for Items that are shipped from the Manufacturer warehouse and not housed in store: delivery or pick-up is available once the items have been received by “CLC” Monday to Saturday during store hours. These items include Artificial Turf, Envy Walls and Artificial Plants and may take 5 to 10 additional business days after the order has been placed. A “CLC” representative will contact you to arrange the delivery or a pickup date once the items have been received.

b) All deliveries will be completed Monday to Saturday, during store hours. Sunday deliveries may be available May 1 – June 30th. You may request an alternate delivery day by contacting our office at 306-775-0790 or email info@classiclandscapeco.com

c) A purchase receipt will be required as proof of purchase for all pick-up orders. All pick-up orders are picked up NSR (No Signature Required).

d) All pick-up orders are loaded at owners risk; “CLC” is not liable for any damage that may occur at time of loading or after. The person picking up the order is responsible for any safety measures that will be required and must provide all items required to transport the item(s) safely. For example safety straps or tie downs.

e) After-hours deliveries may occur during peak operating times. Pick-up orders will not be available outside store hours without prior arrangements.

f) Back order items may occur, and a representative will contact you with an estimated delivery day or pick-up day.

g) A confirmation call or email will be completed prior to any order being sent out for delivery except for orders that comprise West Coast Seeds and Birder Feeders & Bird Seed only.

h) All deliveries will be completed by Classic Landscape Company employees and/or an authorized third party delivery service. West Coast Seeds and Bird Feeders & Bird Seed may be delivered via “CLC” or standard Canada Post mail.

i) Your order will be delivered front curbside outside your home. Normally on the front street for Bulk Material, Bulk Mulch, Baled Mulch, Boulders and Artificial Turf. Other items will be delivered to your front door or near your front door. Special delivery locations may be requested but will only be possible based on the delivery driver’s discretion. Additional charges may apply. “CLC” is not responsible for any damage that may occur to your property by “CLC” or an authorized third party delivery service during and after the delivery has been made.

j) Multiply items may be shipped at different times and by different shipping methods. Whenever possible, “CLC” will combine shipments in the most economical way.

k) Bulk Material and Bulk or Baled Mulches are not possible to ship using combined shipping methods.

l) All orders are delivered NSR (No Signature Required). If the delivery driver was not able to deliver items for any reason or customer refusal, items will be returned, and a restocking fee may apply. A representative of “CLC” will contact you to arrange a new delivery day and additional delivery charges may apply, or you may arrange a Pickup date/time.

m) Cancelled orders are possible prior to loading and shipping. Pre-ordered Artificial Turf, Envy Wall, Artificial Plants and pre-cut Landscape Fabric may not be refundable after the order has been placed.

n) All refused or cancelled orders are subject to a re-stocking of up to 60%. Pre-ordered items that include Artificial Turf, Envy Wall, Artificial Plants and pre-cut Landscape Fabric are non-refundable.

o) All Plants, Annuals, Perennials, Shrubbery and Trees are non-returnable and non-refundable if the items have been delivered or picked up and in your possession for more than 24 hours.

p) The Classic Landscape Company delivers to specific Saskatchewan delivery areas which include White City, Emerald Park, Pilot Butte, Copper Sands, Balgonie, McLean and Regina. If you wish to have a delivery made to an address outside these predetermined areas, please contact our office for a shipping quote.

q) All pick-up orders must be picked up within 7 days of the date of the order. Each day past 7 will be subject to a $25.00 per day storage fee and must be paid at time of pickup.

Shipping / Delivery & Pickup Policy